Delivery Information
United Kingdom
Orders are dispatched to UK addresses using a standard Tracked 48 Hour Royal Mail service.
Standard delivery to the UK is charged at £3.50 for smaller parcels and large parcels are charged at £5.95
A UK Priority Shipping option is available for full priced orders of ‘in stock’ items only. UK Priority is a FedEx - (next business day) service available for £7.99. The following postcodes are not eligible for UK express: AB, EI (ZZ75), FK, G, GY, HS, IM, IV, KA, KW, PA, PH, TR, ZE. Please note if selecting the priority postage option during a sale period, you will still need to allow up to 14 days for dispatch due to us dealing with high order volumes, all priority postage orders will be prioritized and dispatched in date and time order to make it fair to everyone.
All customers choosing the "Priority Postage" option on orders placed before 1pm (Monday-Friday excluding bank holidays or when the office closed -ie between Christmas and New Year), will have their parcel dispatched that same day using Fed Ex (or Royal Mail 24 tracked if their postcode is excluded from the Fed Ex next day system - ie Highlands, Islands and Northern Eire). All orders placed after 1pm will be dispatched the next working day.
All efforts will be made to deliver any priority parcel the next working day however Snuggy Hoods cannot be held responsible for any interference to the postage service. Delays can be caused by adverse weather, adverse traffic and other unavoidable situations. In this instance, deliveries will be made as soon as humanly possible.
Snuggy Hoods aim to dispatch stock items within 2-3 business days (Monday to Friday excluding Bank Holidays) after the order was placed, subject to product availability. We will aim to dispatch Made to order items such as Alterations, out of stock items, Sheath and Udder Covers and Made to measure items within 14 days.
Please allow 14 days for dispatch of ALL orders placed during clearance sale THIS INCLUDES PRIORITY POSTAGE, special offers or end of season sales as these are very busy periods.
No orders will be dispatched on Saturday or Sunday or Bank Holidays – unless by prior arrangement at extra cost to the customer. You must inform us as soon as possible if your parcel has been delayed or damaged in transit.
If there is a preferred place for your parcel to be left - please leave a note in the comments box at the checkout.
Republic of Ireland Orders
FedEx courier delivery is available for £16.95 this covers all parcels for those who wish for a quicker delivery.
Royal Mail Delivery (5-7 days) is available as listed below:
Small Parcel - £15
Medium Parcel - £16.80
Large Parcel - £19.20
Total delivery charge will be calculated and shown in your basket and at checkout. If you would like a quote prior to ordering please contact us.
UK VAT will be removed from your order at checkout once you have added/changed your country to the address details. You will be expected to pay local rate VAT and duty on arrival into Ireland. The courier will more than likely contact you prior to delivery to arrange this. Please be aware of this.
European Orders
FedEx Courier Service to the EU is charged at £24.95.
Royal Mail Delivery (5-7 days) is available as listed below:
Small Parcel - £15
Medium Parcel - £16.80
Large Parcel - £19.20
Total delivery charge will be calculated and shown in your basket and at checkout. If you would like a quote prior to ordering please contact us.
UK VAT will be removed from your order at checkout once you have added/changed your country to the address details. You will be expected to pay local rate VAT and duty on arrival into the EU. The courier will more than likely contact you prior to delivery to arrange this. Please be aware of this.
American Orders
FedEx courier delivery to the US is charged at small packages will be charged at a rate of $25, medium packages $35. Large packages are charged at $50.
Royal Mail Delivery (5-7 days) is available as listed below:
Small Parcel - £15
Medium Parcel - £16.80
Large Parcel - £19.20
Total delivery charge will be calculated and shown in your basket and at checkout. If you would like a quote prior to ordering please contact us.
UK VAT will be removed from your order at checkout once you have added/changed your country to the address details. You will be expected to pay local rate VAT and duty on arrival into the US. The courier will more than likely contact you prior to delivery to arrange this. Please be aware of this.
Rest of the World Orders
FedEx delivery to the rest of the World is charged at £29.95 for smaller packages. Any medium packages will be charged at a rate of £35.99. Large packages are charged at £49.95
Royal Mail Delivery (5-7 days) is available as listed below:
Small Parcel - £15
Medium Parcel - £16.80
Large Parcel - £19.20
Total delivery charge will be calculated and shown in your basket and at checkout. If you would like a quote prior to ordering please contact us.
UK VAT will be removed from your order at checkout once you have added/changed your country to the address details. You will be expected to pay local rate VAT and duty on arrival. The courier will more than likely contact you prior to delivery to arrange this. Please be aware of this.